Privacy Policy

Effective Date: January 4, 2026

Overview
This Privacy Policy applies to the collection, use, sharing, and protection of personal information when you access or use modearo.com.
By using our services, you agree to this Privacy Policy and our Terms of Service.

Information We Collect
We may collect the following types of information:

  1. Account and Order Information: Name, email, shipping address, order details, after-sales communication.

  2. Payment Information: Payment status and transaction identifiers (we do not store full card numbers).

  3. Device and Usage Information: IP address, browser type, pages accessed, access time, device identifiers.

  4. Cookies and Similar Technologies: Used for login, shopping cart, preferences, and statistical analysis.

How We Use Your Information
We use your information for:

  • Processing orders, shipping, and after-sales.

  • Providing customer support and communication.

  • Preventing fraud, enhancing security, and ensuring compliance.

  • Operational analysis and improving user experience.

  • Sending marketing information, if you have subscribed or have not opted out (you can unsubscribe at any time).

Cookie Notice
You can manage or disable cookies through your browser settings. Disabling cookies may impact the functionality of certain features (e.g., shopping cart/login).

Cookies and Third-Party Analytics
We use third-party analytics tools (e.g., Google Analytics, Meta Pixel) to analyze website traffic and user behavior. You can control cookie acceptance via your browser settings and opt out of ad tracking. We do not sell or share your personal information with unrelated third parties. If you do not wish for us to use cookies to track your behavior, you can block cookies through your browser settings. You can also opt out of Google Analytics or Meta Pixel ad targeting.

GDPR and COPPA Compliance
To comply with the General Data Protection Regulation (GDPR), we ensure that users have access to, correction of, and deletion of their personal data, and that we only process your personal data when necessary.
Legal Basis for Data Processing:

  • Contract Performance: We need your data to fulfill contracts with you, such as order processing, shipping, and after-sales services.

  • Legitimate Interests: We process data for legitimate interests, including preventing fraud, improving security, and enhancing services.

  • Consent: If you have subscribed to marketing information, you consent to our use of your data for marketing.

Your Rights:

  • Access: You have the right to request a copy of your personal data and view how we process it.

  • Correction: You have the right to request correction of inaccurate personal data.

  • Deletion (Right to be Forgotten): You have the right to request the deletion of your personal data unless we need to retain it for legal reasons.

  • Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format, or to transfer it to another data controller.

  • Data Retention: We will retain your data only for as long as necessary to achieve the purposes outlined in this policy or as required by law.

Data Security
We take reasonable technical and organizational measures to protect your data. However, internet transmission and electronic storage cannot be guaranteed as completely secure.

Children’s Privacy
Our services are not intended for children under the age of 13, and we do not intentionally collect personal information from children. If we discover that we have unintentionally collected personal information from children under 13, we will delete it immediately.

Your Rights
You may request access, correction, or deletion of your personal data (except where required to retain for legal or business purposes) and unsubscribe from marketing at any time.

Policy Updates
We may update this Privacy Policy from time to time. The updates will be posted on this page, and if necessary, we will notify you via an in-site prompt or email.

Contact Us
For assistance, please visit our Contact Us page.
Phone Number: +1 (235) 202-2434
Email: info@modearo.com
Customer Support Hours: 24/7, 365 days a year. We typically respond to your inquiries within 24 hours and strive to resolve your issues promptly. Even outside business hours, our customer support team will follow up as soon as possible to ensure you receive full support. If you have urgent issues or need a quick response, feel free to contact us, and we will prioritize your case.